COUNTER

In order for your invoices to be re-examined, you can request a review by submitting a petition to your Charged Supply Company with other supporting documents showing that you do not consume (for example, your water bill for the relevant period).

You can submit your request by calling our Call Center at 444 7 186 or by visiting our User Services Centers.

An application must be made to the "Document Registration" unit in our User Services Centers by filling out the petition along with the documents specified below.

• Photocopy of ID (If legal entity, signature circular, tax plate, authorization certificate)
• Photocopy of title deed
• Demolition certificate

An application must be made to the "Document Registration" unit in our User Services Centers by filling out the petition along with the documents specified below.

• Photocopy of ID (If legal entity, signature circular, tax plate, authorization certificate)
• During this application, reports prepared by official institutions such as Law Enforcement stating that the meter is not in place must be submitted.

You can submit your request by calling our Call Center at 444 7 186 or by visiting our User Services Centers.

You can submit your request by calling our Call Center at 444 7 186 or by visiting our User Services Centers.

You can submit your request by calling our Call Center at 444 7 186 or by visiting our User Services Centers.

In accordance with “Consumer Services Regulation Article 32”, meter readings are carried out every 25-35 days. If the meter location is closed or inaccessible during the visit or visits made in the relevant month, meter reading cannot be performed. In this case, you can create an invoice by making an index notification through our User Services centers or the Call Center at 444 7 186.